StoreBuild.net - E-Commerce Web Site Developers - UK
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StoreBuild.net - Help & Resources
Topics
Do I need a database driven site?
How will my e-store work?
How do I accept credit cards on the site?
What's the difference between UNIX and Windows hosting?
How do I promote my web site?
How long will the development of my site take?

common questions regarding e-commerce web sites

Looking for answers? Hopefully you will find them here, if not please contact us.

We have compiled this area to answer some of the most commonly asked questions and to provide you with links to other resources regarding e-commerce development.


Do I need a database driven web site?

If you offer a lot of products, want to offer search facilities or wish to amend stock prices, add new stock or delete stock items yourself then generally the answer is yes.

If your product number is low or won't need regular amendments to prices etc it may not need it however.

We will be able to offer advice and guidance regarding this, please contact us for further information.

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How will my e-store work?

Your site is there to sell your products or services so the buying process must be as pleasurable and easy as possible for the user.

Your customers must be able to find the products they want quickly and efficiently and once they have found the products they want the buying process must be as seamless and simple as possible for them.

We will build you a full shopping cart system so your customers can add and remove items from their virtual shopping trolley quickly and easily. The user will always have the option of proceeding to the checkout where they can finalise their order and make their payment by debit or credit card via secure server.

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How do I accept debit and credit card payments on the site?

This may or may not be required, depending on your circumstances. If you currently have a Merchant Account you may decide to process the orders offline via your terminal (you should inform your supplier that you are processing Internet orders).

Our systems generally collect the order information on your server and then send the order details to a secure server for collection of the card details. We never hold card details in an unsecure database or on an unsecure server.

If you are considering taking credit card information from customers you should register with The Data Protection Act.

If you need to process the orders in real time then you will need to utilise the services of a specialist provider of these services, we can provide further information about this on request.

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What's the difference between UNIX & Windows hosting?

There are many differences between UNIX and Windows hosting. The main differences for the end user are the scripting languages and database types supported.

Windows generally support Active Server Pages (ASP) as well as Microsoft Access and SQL Server databases.

UNIX servers generally support PHP pages as well as MySQL and SQL Server databases.

What the server actually supports will be down to the server set up.

The StoreBuild.net preferred development platform is in a Windows environment utilising Active Server Pages.

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How do I promote my web site?

This will depend on your marketing budget but a good deal of success can be achieve by submitting to the search engines alone. Obviously if the budget allows it would be beneficial to invest in other forms of advertising and promotion as well.

As part of our service we will submit your site to the major search engines as well as many of the lesser ones.

A number of search engines are now charging to review a site for inclusion. Probably the biggest of them all, Yahoo! currently charges £199 to review a site for inclusion in it's database. It should be noted that payment of the fee does not guarantee inclusion and is non-refundable, a listing in Yahoo! can bring a lot of traffic however so it is generally a good idea to include this fee in the overall budget.

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How long will the development of my site take?

This will come down to many factors including the size and complexity of the site as well as factors out of our control, for example, you will need to supply us with the necessary information to go in the site. We may need you to supply product pictures and descriptions etc. We can't do much without these so the quicker you can get us all the required information the sooner the site can be completed.

Assuming that all information is supplied promptly, the site development for smaller sites will usually take a minimum of 2 - 4 weeks and longer for complex sites.

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